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Leading live-in care agency since 2013.
Continuous 24/7 live-in care support.
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LIVE IN CARE, FULL TIME AND RESPITE

Live In Care You Can Trust

What Is Live in Care?

At Certain Care, our live in care services start from an affordable rate of £750 per week, making quality in home support accessible for individuals and families across the UK. Live in care provides 24/7 assistance while allowing people to remain in the comfort of their own homes, surrounded by familiar routines and loved ones.

As a trusted live in care agency, we ensure that every live in care worker is carefully chosen, professionally trained, and DBS-checked to provide safe, reliable, and compassionate support. From personal care and mobility help to medication management, meal preparation, and companionship, our carers deliver practical assistance alongside meaningful emotional support.

Live in home care is suitable for elderly individuals, couples, people with physical and learning disabilities, or anyone recovering from illness or surgery who requires round-the-clock support. It is a flexible, dignified, and cost-effective alternative to residential care, designed entirely around your needs.

Best live in care provider Award of excellence for 2024

Get in Touch with Certain Care

If you are considering in home care for yourself or a loved one, Certain Care is here to help. We provide live in care services across the UK, including Essex, London, Buckinghamshire, Manchester, Hampshire, Scotland, Wales, Northern Ireland and more.

Contact our friendly team today to arrange a no-obligation consultation. We’ll guide you through your options and help you find the right live in carer to give you or your family the support, safety, and comfort you deserve.

Get to Know Our Team

Our dedicated team of carers and coordinators are here to support you and your family with compassion, experience, and a personal touch.

Meet our team →

Certain Care FAQs

Our live-in care workers provide round-the-clock support tailored to your needs. They help with personal care such as washing, dressing, and grooming, assist with mobility, medication reminders, meal preparation, companionship, and daily routines. They can also accompany you to appointments or outings, helping you stay independent and comfortable at home.

The usual shift pattern is many weeks at a time with one member of staff constantly. The staff member will then inform the office that they’d like to take a break and give us a minimum of two weeks’ notice. The office staff then look at who has been before and read the feedback on file about them and then look to see if they are available to return at this point, we contact the client/ relative to see how they feel about them returning.

If no one who has previously been is available we would find an alternative care worker and inform the client/ relative, providing some background about them. In addition, we always have immediately available staff on stand by for staff emergencies or illnesses, which we also inform you of any such changes.

When the first staff member is leaving the relief care worker will arrive and handover takes place involving routines, medications, the client notes folder, any upcoming appointments and important phone numbers etc. For more complex clients or those who can become anxious and the thought of ‘someone new’ then we offer an over night handover where the relief staff member arrives the day before to shadow the care worker who is leaving, this reduces stress for the client and allows for a more detailed handover. We do not charge extra for this and we are one of the few agencies to offer this.

As part of our live in care service, staff manage light housekeeping to keep your home clean, safe and pleasant. This can include vacuuming, dusting, dishes, laundry, changing bed linens, and general tidying. They may also run errands such as shopping or collecting prescriptions when needed.

At Certain Care, our live in care services start from £750 per week, with final costs depending on the level of support required. We pride ourselves on offering high-quality, affordable in home care at transparent prices. For full details, visit our live in carer costs page.

Funding options include self-funding (private payment), local council support following financial assessment, or NHS healthcare funding if eligible. Our team can guide you through these choices to find the most suitable and sustainable option for your situation.

In home care allows you to remain in your own home with dedicated one-on-one support, offering more independence, privacy, and personalised routines than a care home. Care homes often involve communal living and shared staff, while live in care focuses entirely on your lifestyle and wellbeing in familiar surroundings. Live in care provides one to one support that care homes do not offer.

Customer Reviews

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Luke Kyte profile picture
Luke Kyte
103 days ago
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I was really worried about finding care for my grandad, as he is a proud man and never wanted to go into a care home. But the whole process with Certain Care was really simple and straight forward – making a difficult time a lot more manageable. Thank you!
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David Manthorpe profile picture
David Manthorpe
127 days ago
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I have found this to be an excellent care provider for my mother. Without a doubt she is in safe hands and is being very well looked after. I feel so fortunate that I found out about Certain Care Ltd, via an online search. Would highly recommend this company to anyone looking for elderly care requirements.
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lewis esson profile picture
lewis esson
140 days ago
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From start to finish the care has been outstanding. I couldn’t recommend certain care more.
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Lydia Odenkirk profile picture
Lydia Odenkirk
225 days ago
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When my dad had a stroke we had no idea where to start. Certain Care made everything so much easier than we expected. It was quick to get set up which was a huge relief. Dad always said he did not want to go into a care home so being able to stay at home meant so much to him. The carers were amazing. They were patient and kind and really knew how to help with his mobility and medication. They treated him with respect and never rushed him. One of the carers even drove him to appointments and local clubs which helped him feel independent. The office team were lovely too, always keeping us informed and making adjustments when needed. We could not recommend them enough.
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Emma Mason profile picture
Emma Mason
245 days ago
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We were unsure what to do when my nan began needing more support and everyday routines became more difficult for her. We knew we did not want her to go into a care home, so we looked into live in care and were recommended Certain Care. It has honestly been the best decision. She is now settled, comfortable with her carer and far less anxious, and as a family we feel reassured knowing she is never on her own. The carers have all been friendly and supportive, and the office keeps us updated with any changes which makes everything so much easier. Scott the manager has been brilliant, always available, always checking in and always ready to help. Would definitely recommend.
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Evi D profile picture
Evi D
320 days ago
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My granny was diagnosed with dementia and we want to avoid care homes, so we have tried live in care. From the first conversation with Scott, the manager, we felt reassured. She settled quickly and is far less anxious now, which gives us real peace of mind. The carers have all been friendly and professional, and the office team keeps us updated with any changes so we always know what is happening. We are very grateful for the support and would happily recommend Certain Care to anyone looking for reliable and compassionate care.
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Cheryl profile picture
Cheryl
337 days ago
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I’ve had a great experience with Certain Care! The team is super professional and always goes above and beyond to make sure everything is taken care of. Their customer service is amazing — friendly, responsive, and genuinely caring. Highly recommend! 💯🙌
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Bella profile picture
Bella
342 days ago
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Really happy with these guys. The staff are super friendly and accommodating. Great customer care and really kind people 😊
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Carly Brown profile picture
Carly Brown
1316 days ago
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Fantastic agency, my mother’s care has been second to none. Her carer is highly knowledgable, professional and has a real passion for keeping my mum motivated to stay as independent as possible. Thanks to the office staff for being so kind and always being there to answer my questions, and for regularly checking up with us.
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G V profile picture
G V
1565 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Manager was very helpful and accommodating 😊😊 My Nan is very pleased with her care 🙏🙌👏
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Reason why you should choose us
We make efforts to change the way that healthcare services are offered in order to meet the changing needs of our patients, both for the present and future.
Get the best services from experienced experts in caregiving industry.
Schedule Management
We set accurate schedules and follow closely to achieve efficiency.
Affordable Prices
We charge based on the conditions, needs, and budgets of customers.
Dedicated Attitude
We guarantee all staff would have an appropriate attitude towards patients.

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