Live in Care
Certain Care Ltd is a Domiciliary Care Agency and is therefore fully governed by the Health and Social Care Act 2008 Regulations 2010, and is registered and inspected by the Care Quality Commission (CQC). We are not an introduction agency and so have tighter regulations governing us, which ultimately means a higher level of service.
Certain Care sources, screens and obtains detailed references in accordance with the Health & Social Care industry’s strict professional guidelines. Furthermore, we address the training requirements during the interview which also gives us an opportunity to gain an idea of their disposition, years of previous experience has taught us that a good personality match is as important as the care workers’ experience and training record.
Ultimately, our aim is to provide a quality service that gives peace of mind to individuals and their families by supplying a cost effective alternative to a residential care home.
Our office Hours are 0900 to 1700, Monday to Friday, but a 24 hour on-call emergency service is always available.