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Privacy Policy

Privacy and Cookies
This site is owned and managed by Certain Care Ltd.

Personal information

Certain Care Ltd is committed to protecting your privacy and maintaining confidentiality.

If you provide us with personal information by using the forms provided on the website, we will use this information to send you details of the live in care services provided by Certain Care.

Any personal information that you provide to us will be held securely and will not be passed onto other parties. Your information will be deleted if you no longer wish to receive information from us.

This privacy statement only applies to Certain Cares website and not to any third party sites for which links may be provided on this website.

We will not transfer your information outside the European Economic Area, although we have no control over the route that the data will travel between your computer and our host website.

What information is collected?

Quite simply, anything you wish to submit. This is usually your name, email address and phone number plus any further information that you are comfortable telling us.

Why do you need this information?

The option of “contact us” is to enable you to make written contact rather than verbal. It gives  you the opportunity to tell us information about why you are making contact and to allow us to provide further assistance or advice. If you are uncomfortable doing this then we encourage you to phone instead.

The use of cookies

“Cookies” are small pieces of information stored by the web browser on your computer’s hard drive; they are used to assist in tailoring your return visits to our sites, or to assist in monitoring site usage. Certain Care may use cookies to evaluate and improve the effectiveness of certain pages on our site. Information on deleting or controlling cookies is available at Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our sites.